Designed to give both current and future CS leaders the training and skills required to make them fully confident and effective in their roles. The Leadership Manual provides a solid foundation on leadership requirements, but also provides specific, user-friendly tools and materials that can be immediately applied in your department. The accompanying workbook includes progress quizzes and assessments tied into each chapter of the Central Service Leadership Manual.
Written for CS leaders by CS leaders, with input from some of the most esteemed experts in the field, the Leadership Boxed Course is an invaluable asset for veteran managers and rising leaders alike.
(For every 10 books ordered, an additional 1 book will automatically be included, free of charge.)
Please note: we have limited stock of this item and a new release is anticipated in the next two months.
Terms, Conditions and Shipping Information
All orders require
one business day for processing. Orders will not be
shipped the same day received, and next day air orders
will be sent out the following business day (weekends
and holidays not included). We regret that we cannot
ship to post office boxes within the United States. All
customs or duty fees for Canadian and overseas orders
are the sole responsibility of the purchaser, and are
not included with merchandise shipping charges. All
requests for refunds or returns must be received in
writing within 7 days of delivery date, and
merchandise must be returned in new condition. Any
return or refund is at the discretion of IAHCSMM
based on condition of products returned, time of
ownership, and type of merchandise. If your
membership status has lapsed, you will be charged nonmember
rates and no adjustments can be made once
you have finalized your purchase.